AI agents that act in your systems
Telora Labs is an AI development company in Dubai, building agents that read a situation, decide what to do and act in the systems a business already runs, plus the integrations underneath them, because a decision the agent cannot act on is just an expensive opinion.
What we build
AI agent development
For work that turns on a judgment: read the invoice, match it to the purchase order, post a draft into Xero when it reconciles. When it does not, a named person gets it with the failing check attached.
Answers from live records
Ask Salesforce, HubSpot or QuickBooks a question in plain English and get the answer off the live record, joined across all three rather than exported from one. Every answer cites the records it was built from.
Systems that talk to each other
Connect HubSpot, Xero, Stripe and Slack so a record written in one lands in the others, without anyone copy-pasting between tabs. Every integration ships with a retry policy and an alert that names the system that failed.
Recurring workflow automation
Agents for the work that repeats on a schedule or a trigger: email triage, invoice routing, the weekly report, overdue follow-ups. They follow your rules and escalate the cases that do not fit.
Every build turns on one constraint
Pick a sector and the design question changes with it. This is the constraint the build is designed around before anything is written.
A permission problem.
A listing cannot reach a portal without a valid Trakheesi advertisement permit number, so the design question is not what the agent can do but what it is forbidden to do without a person.
A race and a reconciliation problem.
Cash on delivery separates the moment the parcel is handed over from the moment the money arrives, so orders, courier remittances and refunds have to be matched before anyone acts on them.
An absence-of-event problem.
A shipment that stalls emits nothing at all: no webhook, no status change, no error. Catching it needs a clock and a threshold set per lane, not a trigger.
A permission problem with a regulator attached.
The agent handles scheduling, insurance eligibility, intake and follow-up, and nothing clinical. Health data stays where the DHA rules require it to stay, which shapes where the whole build can run.
Each sector has its own page: real estate, ecommerce, logistics and healthcare. For the local detail, see Dubai and Abu Dhabi.
Three bands, fixed in writing
Answer three questions and land in a band before any conversation starts. The band is decided by how many systems the build touches and how much of the logic is specific to you, not by the size of your company.
Model and hosting costs are billed to you by those vendors and sit outside the build fee. The full breakdown is in the AI agent cost article.
How a project runs
The short version. The full five steps, including launch and handover, are set out on how we work.
Discovery call
Free, 30 minutes. One workflow walked end to end, with the trigger, the systems it touches and the decision in the middle of it written down. That document is yours either way.
Focused first project
You approve the scope in writing before anything is built. What you sign off is a behaviour: what the agent may do on its own, and what it has to hand to a person.
Ship & iterate
It goes live against your real data. The first weeks are for the cases the test set did not contain, and those fixes are part of the build rather than a change request.
Ongoing partnership
Ongoing work runs on an optional monthly retainer: new automations, changes to existing ones, and monitoring.
The things buyers ask first
A question that is not here, asked in one line, gets answered in one.
Two to four weeks for most projects, and you see progress every week. Anything longer is scoped in the same writing before it starts.
A written scope with a fixed price, approved before anything is built. Builds run AED 10,000 to 50,000, or about USD 2,700 to 13,600. No hourly billing surprises.
Three things: access to the tools being connected, one point of contact who knows the workflow, and 30 minutes a week for a check-in.
It refuses rather than guesses, and the case goes to a named owner with the failing check attached. That queue has an owner and a schedule agreed before anything is written.
No. Those are billed by the vendors directly and sit outside the build fee, so the quoted number does not move when usage does.
Which workflow should an agent take over?
Describe it in three lines. We will tell you whether it is a fit, which price band it falls in, and give you a plain no where it is not.
- The trigger, the systems and the decision, written down
- A band and an indicative timeline
- Yours to keep either way
Send the workflow: what triggers it, which systems it touches, and the decision in the middle. One reply, no sequence, no CRM.
Not sure it is worth building? The paid assessment is a separate front door, and it sometimes ends in "do not build this".